Return Policy
The Talking Head Vibrator is rigorously tested for quality control and comes with a 60-day protection plan.
We will replace any defective unit with a working/corrected unit free of charge. If you receive an item and it is defective upon receipt, please contact our customer service either by emailing us at [email protected] or by calling Customer Service toll-free at 877 69T-HEAD (877 698 4323). We will immediately send you a replacement unit with a prepaid, return shipping label for the defective unit.
When your merchandise arrives, inspect it carefully before you use it (merchandise that has been used may not be returned). If you are not satisfied, you may return the unopened and unused products within 7 days of receipt. We will refund your credit card account the full amount paid less shipping charges and a 15% restocking fee. Except for defective units, the customer is responsible for return shipping charges.
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